Privacy Policy

Soulfusion Therapies respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1.What Information We Collect

We may collect personal information that is reasonably necessary to provide our services, including:

Name, phone number and email address
Health and wellbeing information you choose to share
Appointment and booking details
Payment information (processed securely via third-party providers)
Website usage data (such as cookies and analytics)

2.How We Collect Information

Information is collected when you:

Book a session (online or in-person)
Contact us via website, email or phone
Participate in sessions
Use our website

3.Your information is used to:

Provide kinesiology and art therapy services
Manage appointments and communicate with you
Support your wellbeing journey
Improve our services and website
Meet legal obligation

4. Sensitive Information

Health and wellbeing information is considered sensitive information under Australian law. This is only collected with your consent and used solely to support your sessions.

5. Disclosure of Information

Your personal information will not be shared with third parties unless:

You have given consent
It is required by law
It is necessary to prevent a serious threat to health or safety

6. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Information may be stored securely in electronic or physical form.

7. Online Sessions

Online sessions are conducted using secure platforms. While care is taken, no online transmission is guaranteed to be completely secure.

8. Cookies and Website Analytics

Our website may use cookies and tools such as Google Analytics to understand website usage and improve your experience. You can manage cookies through your browser settings.

9. Advertising and Tracking

We may use services such as Google Ads to provide relevant advertising. These services may use cookies or similar technologies to collect non-identifiable information about your interactions with our website.

10. Access and Correction

You may request access to the personal information we hold about you and request corrections if needed. Please contact us using the details below.

11. Complaints

If you believe your privacy has been breached, you may contact us. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).

12. Contact

Soulfusion Therapies
Email: sophia@soulfusiontheraies.com.au
Phone: 0405463584
Location: Darwin / Online

Effective: 26/04/2026